Holiday Retail Team Lead & Guest Experience

Cherry Hill Programs, Inc; Aurora (CO); Vor Ort; USD 38.000 - 60.000; Vollzeit

Benefits dieser Stelle

Same day pay options for early access

Employee Referral Program

Exclusive Holiday Perks for You & Your

Personalized Santa message

Pixie Post access

Zusammenfassung

Cherry Hill Programs in Aurora, CO is seeking a Local Manager to lead on-site photo operations, drive sales, and deliver memorable Santa visits and guest experiences for families. You’ll recruit, train, and coach a team, manage daily site performance, and collaborate with venue partners to ensure smooth operations.

Responsibilities include staffing, scheduling, deposits, and cash handling compliance, while delivering outstanding guest service in a fast-paced environment.

Qualifikationen

• Must be at least 18 years old.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.

Aufgaben

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Kenntnisse

Team leadership

Sales performance

Communication

Problem-solving

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Cherry Hill Programs in Aurora, CO is seeking a Local Manager to lead on-site photo operations, drive sales, and deliver memorable Santa visits and guest experiences for families. You’ll recruit, train, and coach a team, manage daily site performance, and collaborate with venue partners to ensure smooth operations.

Responsibilities include staffing, scheduling, deposits, and cash handling compliance, while delivering outstanding guest service in a fast-paced environment.