Holiday Retail Specialist — Delight Customers & Drive Sales

West Elm

Huntington Station (NY)

On-site

USD 19,000 - 28,000

Part time

14 days+

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Benefits offered by this job

Employee discount

Job summary

Williams‑Sonoma, Inc. is seeking a Holiday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for the peak shopping season.

You will contribute to a welcoming shopping experience, help customers with product selection, and collaborate with team members to meet store goals while adhering to store policies and safety standards.

Qualifications

  • High school diploma or equivalent preferred.
  • Ability to stand and move throughout the store for extended periods.
  • Ability to operate a point-of-sale (POS) system.
  • Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
  • Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

  • Deliver exceptional customer service and create a welcoming shopping experience.
  • Assist customers with product selection, gift ideas, promotions, and store services.
  • Accurately process sales, returns, exchanges, and other POS transactions.
  • Help achieve store sales goals through product knowledge and personalized recommendations.
  • Receive, process, ticket, stock, and replenish merchandise throughout the store.
  • Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
  • Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
  • Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
  • Work collaboratively with teammates and support the store wherever business needs require.
  • Follow all company policies, safety standards, and operational procedures.

Skills

Customer service
Communication skills
Teamwork
Adaptability
Attention to detail
POS operation

Education

High school diploma

Tools

POS system

Job description

Williams‑Sonoma, Inc. is seeking a Holiday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for the peak shopping season.

You will contribute to a welcoming shopping experience, help customers with product selection, and collaborate with team members to meet store goals while adhering to store policies and safety standards.

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