Holiday Retail Specialist: Customer Experience & Sales

Williams-Sonoma, Inc.; St. Louis (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discounts across Williams-S0

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support store operations during the busy season.

You will assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for peak shopping. This role emphasizes teamwork, flexibility to work evenings, weekends, and holidays, and a focus on delivering friendly, efficient service in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Teamwork

Communication

Attention to detail

Dependable

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support store operations during the busy season.

You will assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for peak shopping. This role emphasizes teamwork, flexibility to work evenings, weekends, and holidays, and a focus on delivering friendly, efficient service in a fast-paced retail environment.