Holiday Retail Sales Associate — Flexible Schedule

Five Below; Fort Smith (AR); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates to deliver outstanding customer service during the holiday season. You will keep merchandise organized, ensure stock is replenished, and provide seamless checkout experiences at the register while engaging customers with energy and helpful recommendations.

The role emphasizes a quick, upbeat, customer-first approach, with a temporary schedule from October through January.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• Additional responsibilities will be determined by the Store Manager and store needs.

Skills

Customer service

Cash handling

Communication

Tech-savvy

Team player

Tools

Cash register

POS system

Job description

Five Below is seeking part-time Seasonal Sales Associates to deliver outstanding customer service during the holiday season. You will keep merchandise organized, ensure stock is replenished, and provide seamless checkout experiences at the register while engaging customers with energy and helpful recommendations.

The role emphasizes a quick, upbeat, customer-first approach, with a temporary schedule from October through January.