Holiday Retail Sales Associate

Five Below, Inc.; United States; On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates to support our holiday peak season (October through January). You’ll greet customers, share product knowledge, drive sales, and keep the floor stocked for a seamless checkout experience.

Ideal candidates are at least 16 years old, comfortable with technology (computer, cash register, handheld devices), and able to work a flexible schedule including days, evenings and weekends.

Qualifications

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Share product knowledge, answer questions, direct them to merchandise, and offer recommendations; engage in suggestive selling.
• Promote store events and promotions: Inform customers about current store events, promotions, and activities to drive sales.
• Resolve customer concerns: Address issues and offer alternatives, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform about restocking, service requirements and feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve store objectives and maintain a positive environment.

Skills

Customer service

Sales

Communication

Technology literacy

Professional demeanor

Problem solving

Adaptability

Job description

Five Below is seeking part-time Seasonal Sales Associates to support our holiday peak season (October through January). You’ll greet customers, share product knowledge, drive sales, and keep the floor stocked for a seamless checkout experience.

Ideal candidates are at least 16 years old, comfortable with technology (computer, cash register, handheld devices), and able to work a flexible schedule including days, evenings and weekends.