Holiday Retail Sales Associate

Five Below Inc; Howell Township (NJ); On-site; USD 18,000 - 26,000; Part time

Job summary

Five Below Inc. is seeking part-time seasonalSales Associates to deliver outstanding customer service during the holiday season (October through January).

The role emphasizes greeting customers, assisting with product selection, and maintaining well-stocked floors and smooth checkout experiences. Candidates should be at least 16 years old, flexible, tech-friendly, and capable of handling busy periods with a positive attitude.

Qualifications

• Minimum age 16 years old.
• Flexible schedule availability.
• Comfort with technology and devices.
• Strong communication with customers.
• Professional and courteous customer interactions.
• Willingness to learn procedures.
• Ability to learn on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Tech-savvy

Flexible schedule

Problem solving

On-the-job training

Job description

Five Below Inc. is seeking part-time seasonalSales Associates to deliver outstanding customer service during the holiday season (October through January).

The role emphasizes greeting customers, assisting with product selection, and maintaining well-stocked floors and smooth checkout experiences. Candidates should be at least 16 years old, flexible, tech-friendly, and capable of handling busy periods with a positive attitude.