Holiday Retail Manager: Lead Santa Photo Experiences

Cherry Hill Programs, Inc; Miami (FL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Same day pay

Referral program

Growth opportunities

Holiday perks for you & family

Free Santa visit for friends & family

Photo prints & holiday cards

Job summary

Cherry Hill Programs is hiring a Local Manager to lead a seasonal photo operations team, drive sales, and ensure exceptional guest experiences during holiday visits. You will oversee scheduling, staffing, training, and on-site operations to deliver magical memories for families.

Join a fast-paced team, build strong venue partnerships, and promote safety, quality, and inclusion while managing deposits, reporting, and guest satisfaction across locations.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work approximately 40 hours per week, with additional hours as business needs require.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Team leadership

Staffing & scheduling

Coaching

Sales performance

Guest experience

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs is hiring a Local Manager to lead a seasonal photo operations team, drive sales, and ensure exceptional guest experiences during holiday visits. You will oversee scheduling, staffing, training, and on-site operations to deliver magical memories for families.

Join a fast-paced team, build strong venue partnerships, and promote safety, quality, and inclusion while managing deposits, reporting, and guest satisfaction across locations.