Holiday Retail Experience Lead (Seasonal Manager)

Cherry Hill Programs, Inc

Champaign (IL)

On-site

USD 21,000 - 30,000

Full time

8 days ago
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Benefits offered by this job

Same day pay options
Employee Referral Program
Exclusive Holiday Perks for You & Your
One free visit with Santa for friends\
3 free months of access to Pixie Post

Job summary

Cherry Hill Programs is seeking a Local Manager to lead daily photo operations, drive sales, and ensure a memorable Santa visit and guest experience. You’ll oversee staffing, coaching, and on-site performance with a focus on safety and service excellence.

You’ll manage a team, schedule staffing, recruit and train new members, and collaborate with host venues to keep operations running smoothly during the holiday season.

Qualifications

  • Must be at least 18 years of age.
  • Strong communication, organizational and time-management skills.
  • Ability to lead a team and work independently.
  • Availability for pre-season training and flexible hours.

Responsibilities

  • Foster a positive, team-focused work environment.
  • Create schedules and ensure proper staffing coverage.
  • Recruit, hire, train, and onboard team members.
  • Oversee daily operations and site performance.
  • Respond promptly to business calls and emails.
  • Drive sales, cash handling compliance, and team performance.
  • Verify and submit daily deposits and financial paperwork.
  • Coach team members to deliver exceptional guest service.
  • Build strong relationships with venue partners and vendors.
  • Partner with host venues to support efficient operations.
  • Resolve guest concerns and ensure positive experiences.
  • Manage seasonal setup, breakdown, and equipment security.
  • Perform additional duties as assigned.

Skills

Team leadership
Communication
Staffing & scheduling
Sales performance
Guest service
Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs is seeking a Local Manager to lead daily photo operations, drive sales, and ensure a memorable Santa visit and guest experience. You’ll oversee staffing, coaching, and on-site performance with a focus on safety and service excellence.

You’ll manage a team, schedule staffing, recruit and train new members, and collaborate with host venues to keep operations running smoothly during the holiday season.

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