Holiday Retail Associate - Fast-Paced Customer Service

Pottery Barn Kids; San Diego (CA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Associate discounts across Williams-Sn

Job summary

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate to help deliver an outstanding shopping experience. You will assist customers on the sales floor, process sales, manage stock, and support store operations during the busy season.

This role emphasizes teamwork, adaptability, and a proactive approach to customer service, with pay of $17.75 per hour and a friendly, inclusive environment at one of the company’s premier home brands.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Education

High school diploma or equivalent preferred

Tools

POS system

Job description

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate to help deliver an outstanding shopping experience. You will assist customers on the sales floor, process sales, manage stock, and support store operations during the busy season.

This role emphasizes teamwork, adaptability, and a proactive approach to customer service, with pay of $17.75 per hour and a friendly, inclusive environment at one of the company’s premier home brands.