Holiday Retail Associate — Fast-Paced Customer Experience

Pottery Barn Kids; New York (NY); On-site; USD 15,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Competitive pay

Team environment

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for the busy season.

The role emphasizes delivering outstanding service in a fast-paced retail environment and collaborating with a team. Flexible availability, including evenings, weekends, and holidays, is required. Pay rate is $18.00 per hour.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store.
• Operate a point-of-sale (POS) system.
• Lift and move merchandise up to 75 pounds using appropriate equipment.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Communication

Teamwork

Adaptability

Dependable

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for the busy season.

The role emphasizes delivering outstanding service in a fast-paced retail environment and collaborating with a team. Flexible availability, including evenings, weekends, and holidays, is required. Pay rate is $18.00 per hour.