Holiday Retail Associate — Fast-Paced, Customer-Driven

Pottery Barn Kids; Short Hills (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discounts

Competitive pay

Inclusive team environment

Skill development

Seasonal opportunity

Job summary

Williams-Sonoma, Inc. is hiring for a Holiday Seasonal Associate to support customers and operations during the busy season.

The role involves assisting customers on the sales floor, processing POS transactions, replenishing merchandise, and keeping the store organized for peak season activity. This position requires a high school diploma (or equivalent) and the ability to stand, lift up to 75 pounds, and work occasional evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a POS system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Teamwork

Communication

Problem solving

Attention to detail

Flexibility

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is hiring for a Holiday Seasonal Associate to support customers and operations during the busy season.

The role involves assisting customers on the sales floor, processing POS transactions, replenishing merchandise, and keeping the store organized for peak season activity. This position requires a high school diploma (or equivalent) and the ability to stand, lift up to 75 pounds, and work occasional evenings, weekends, and holidays.