Holiday Retail Associate — Fast-Paced, Customer-Driven

West Elm; Pasadena (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Associate discounts

Competitive pay

Collaborative environment

Opportunities to learn

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to join our store team for the holiday season. You will deliver exceptional customer service, assist customers with product selection and promotions, and process sales and returns on the POS system.

You will help stock and replenish merchandise, maintain an organized store, and support fulfillment and customer pickup activities. The role emphasizes teamwork, reliability, and ability to thrive in a fast-paced retail environment, with

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Sales assistance

POS transactions

Merchandise replenishment

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to join our store team for the holiday season. You will deliver exceptional customer service, assist customers with product selection and promotions, and process sales and returns on the POS system.

You will help stock and replenish merchandise, maintain an organized store, and support fulfillment and customer pickup activities. The role emphasizes teamwork, reliability, and ability to thrive in a fast-paced retail environment, with