Holiday Retail Associate: Customer Experience & POS

Pottery Barn; Danbury (CT); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Associate discounts across all brand

Competitive pay

Collaborative team environment

Retail skills development

Seasonal opportunity

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to join our store team this holiday season. You will assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for peak shopping periods.

We value dependable, adaptable team players who can manage multiple priorities with attention to detail and deliver a memorable shopping experience.

Qualifications

• Demonstrates strong customer service and communication skills.
• Thrives in fast-paced retail environments.
• Able to multitask and stay organized.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Retail

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to join our store team this holiday season. You will assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for peak shopping periods.

We value dependable, adaptable team players who can manage multiple priorities with attention to detail and deliver a memorable shopping experience.