Holiday Retail Associate: Create Memorable Customer Experiences

Pottery Barn Kids; Durham (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Associate discounts across Williams-Sn

Competitive pay

Collaborative team environment

Seasonal retail experience

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support the store during the busy season. You’ll assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized and ready for the holiday rush.

The role emphasizes delivering memorable shopping experiences, strong communication, and the ability to multitask in a fast-paced retail environment. Availability includes evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Comfort operating a POS system.
• Ability to stand and move for extended periods.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Communication

Problem solving

Teamwork

Multitasking

Detail oriented

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support the store during the busy season. You’ll assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized and ready for the holiday rush.

The role emphasizes delivering memorable shopping experiences, strong communication, and the ability to multitask in a fast-paced retail environment. Availability includes evenings, weekends, and holidays.