Holiday Retail Assistant Manager — Lead Teams & Guest Joy

Cherry Hill Programs Inc.; Manassas (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Build leadership experience

Flexible scheduling

Same day pay

Employee referral program

Holiday perks for you and family

One free Santa visit for friends and 1

10 photo prints

10 free holiday cards

Job summary

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager at Manassas Mall to support the Local Manager, lead a seasonal team, and oversee daily photo operations and guest experiences during the holidays.

You will help recruit, train, and schedule staff, drive sales, and ensure exceptional guest service from start to finish. A flexible schedule including evenings and weekends is required, with opportunities for growth beyond the season.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/ sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.
• Nice to have: Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and elevate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Team leadership

Communication

Organization

Time management

Problem solving

Scheduling

Guest service

Education

High school diploma or equivalent

Job description

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager at Manassas Mall to support the Local Manager, lead a seasonal team, and oversee daily photo operations and guest experiences during the holidays.

You will help recruit, train, and schedule staff, drive sales, and ensure exceptional guest service from start to finish. A flexible schedule including evenings and weekends is required, with opportunities for growth beyond the season.