Holiday Retail Assistant Manager - Photo & Guest Experience

Cherry Hill Programs, Inc; Virginia; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

One free Santa visit

10 photo prints

10 free holiday cards

Personalized Santa message

Pixie Post access

Three months of Pixie Post access

Job summary

Cherry Hill Programs, Inc. seeks an Assistant Local Manager to support daily photo operations and lead a seasonal team delivering magical Santa experiences. You’ll motivate staff, drive sales and guest service excellence, and ensure a memorable visit for families from start to finish.

You’ll open and close operations, assist with hiring, training, scheduling, and inventory, and resolve guest concerns while upholding safety and quality standards.

Qualifications

• Must be at least 18 years old and able to work flexible hours.
• Strong communication, organization, time management and problem-solving skills.
• Comfortable with cash handling and sales transactions.
• Ability to lead a team, work independently and make sound decisions.
• Willingness to attend pre-season training and work evenings/weekends/holidays.
• Able to lift 10–25 pounds and stand for long periods.
• Previous leadership or management experience in retail/hospitality is a plus.
• High school diploma or equivalent required.

Responsibilities

• Promote a positive, collaborative environment and uphold company values.
• Support opening-day preparations: hiring, inventory, equipment setup, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs.
• Resolve customer concerns to ensure a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate as needed to IT or Local Management.
• Assist Local Manager with inventory, scheduling, training, recruiting and admin tasks.
• Perform other duties as assigned.

Skills

Leadership experience

Customer service

Cash handling

Communication

Problem solving

Time management

Education

High school diploma or equivalent

Job description

Cherry Hill Programs, Inc. seeks an Assistant Local Manager to support daily photo operations and lead a seasonal team delivering magical Santa experiences. You’ll motivate staff, drive sales and guest service excellence, and ensure a memorable visit for families from start to finish.

You’ll open and close operations, assist with hiring, training, scheduling, and inventory, and resolve guest concerns while upholding safety and quality standards.