Holiday Retail Assistant Manager: Lead Holiday Guests

Cherry Hill Programs; Mount Hope (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Same day pay options

Employee Referral Program

Fun, fast-paced environment

Job summary

Cherry Hill Programs Inc. is seeking a Seasonal Holiday Retail Assistant Manager for Rockaway Townsquare in New Jersey. The role supports the Local Manager to lead a seasonal team, oversee daily photo operations, drive sales, and deliver exceptional guest service during the holiday season.

The position requires leading a team, managing schedules, and ensuring a high-quality Santa visit and photo experience. Flexibility for evenings, weekends, and peak periods is needed.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and elevate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Job description

Cherry Hill Programs Inc. is seeking a Seasonal Holiday Retail Assistant Manager for Rockaway Townsquare in New Jersey. The role supports the Local Manager to lead a seasonal team, oversee daily photo operations, drive sales, and deliver exceptional guest service during the holiday season.

The position requires leading a team, managing schedules, and ensuring a high-quality Santa visit and photo experience. Flexibility for evenings, weekends, and peak periods is needed.