Holiday Retail Assistant Manager – Flexible Scheduling & Perks

Cherry Hill Programs, Inc; Kingsport (TN); On-site; USD 19,000 - 28,000; Part time

Job summary

Cherry Hill Programs, Inc. is seeking a Seasonal Holiday Retail Assistant Manager at Fort Henry Mall in Kingsport, TN. The role supports the Local Manager in leading a seasonal team, ensuring high-quality guest experiences, and driving sales and service excellence during the holiday period.

You will help manage daily photo operations, assist with hiring, training, and scheduling, and ensure smooth opening/closing procedures while delivering memorable Santa visits and souvenirs for families.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10–25 pounds and stand for prolonged periods of time.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalates to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Leadership

Communication

Time management

Problem-solving

Cash handling

Scheduling

Education

High school diploma or equivalent

Job description

Cherry Hill Programs, Inc. is seeking a Seasonal Holiday Retail Assistant Manager at Fort Henry Mall in Kingsport, TN. The role supports the Local Manager in leading a seasonal team, ensuring high-quality guest experiences, and driving sales and service excellence during the holiday period.

You will help manage daily photo operations, assist with hiring, training, and scheduling, and ensure smooth opening/closing procedures while delivering memorable Santa visits and souvenirs for families.