Holiday Luxury Sales Associate – Elevate Client Experience

TUMI; City of White Plains (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Sick time

Employee Discount

Employee Assistance Program (EAP)

Job summary

Tumi is seeking a Holiday Sales Associate to join its luxury retail team. You will help create an exceptional client experience that reflects the brand ethos while driving sales through outstanding service.

The ideal candidate is passionate about luxury travel and fashion markets, capable of delivering world-class service, and ready to contribute to a high-energy store environment with a focus on client data and KPI performance.

Qualifications

• Previous sales experience in a luxury environment is preferred.
• Strong client service mindset and ability to build relationships.
• Excellent verbal and written communication; adaptable to different audiences.

Responsibilities

• Meet and exceed personal and store sales goals and KPI metrics (conversion, DPT, UPT, Client Data Capture).
• Provide world-class service and build lasting client relationships.
• Maintain store appearance and ensure compliance with visual merchandising guidelines and standards.
• Be flexible to work nights, weekends, mornings, and holidays as needed.

Skills

Sales experience

Client service

Communication skills

Team collaboration

Integrity and lead by example

Job description

Tumi is seeking a Holiday Sales Associate to join its luxury retail team. You will help create an exceptional client experience that reflects the brand ethos while driving sales through outstanding service.

The ideal candidate is passionate about luxury travel and fashion markets, capable of delivering world-class service, and ready to contribute to a high-energy store environment with a focus on client data and KPI performance.