Holiday Luxury Sales Concierge

Tumi Holdings Inc; Glendale (CA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Sick time

Employee Discount

Employee Assistance Program (EAP)

Job summary

Tumi Holdings Inc is seeking a Holiday Sales Associate to create an exceptional client experience in our luxury retail environment, reflecting the ethos of our brand while building strong client relationships and driving sales through outstanding service.

The ideal candidate is passionate about luxury, travel, fashion, and lifestyle markets, committed to client service, and prepared to grow with Tumi as we enhance client awareness, deliver world-class service, and pursue store KPI goals.

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
• Take pride in work and strive for excellence.
• Take responsibility for performance.
• Coach and develop team members, provide constructive feedback to team.
• Demonstrate organizational core values.
• Demonstrate openness to new ideas and adapt quickly to the job.
• Exercise strong verbal and written communication.
• Utilize active listening to understand others.
• Adjust communication to the audience.
• Maintain ethical conduct in job duties.
• Collaborate effectively with others and respond to feedback.
• Adhere to all company policies and procedures.
• Maintain visual merchandising standards and deliver a superior client experience.

Skills

Client service

Sales oriented

Communication

Job description

Tumi Holdings Inc is seeking a Holiday Sales Associate to create an exceptional client experience in our luxury retail environment, reflecting the ethos of our brand while building strong client relationships and driving sales through outstanding service.

The ideal candidate is passionate about luxury, travel, fashion, and lifestyle markets, committed to client service, and prepared to grow with Tumi as we enhance client awareness, deliver world-class service, and pursue store KPI goals.