Holiday Luxury Retail Sales Associate

Tumi Holdings Inc

Troy (MI)

Hybrid

USD 30,000 - 46,000

Full time

2 days ago

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Job summary

Tumi Holdings Inc. is seeking a Holiday Sales Associate to deliver a premium client experience in our luxury retail environment. You will build and maintain strong client relationships and drive sales through outstanding service in line with the brand ethos.

The role focuses on meeting and exceeding store and personal sales goals, while embodying the Tumi culture and coaching the store team to provide world-class service and growth opportunities within the brand.

Responsibilities

Meet and exceed personal sales and KPI metrics (conversion, DPT, UPT, client data capture)
Take pride in work and strive for excellence
Take responsibility for performance
Coach team members and foster Tumi elite skills
Demonstrate organizational core values
Open to new ideas and quick to learn
Exercise strong verbal and written skills
Utilize active listening to seek understanding
Adjust communication to the audience
Commit to ethical conduct in duties
Collaborate effectively with others
Open to feedback from supervisors, peers and team
Remain calm and deescalate situations
Manage personal timecards to ensure payroll accuracy
Complete all tasks and meet deadlines
Adhere to all company policies and procedures
Ensure store follows visual guidelines and cleanliness standards
Deliver a consistent superior client experience