Holiday Luxury Sales Associate

Samsonite International S.A.; Carlsbad (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Sick time

Employee Discount

Employee Assistance Program (EAP)

Job summary

TUMI is seeking a Holiday Sales Associate to create an exceptional client experience and drive sales in our California store. You will build and maintain strong client relationships while reflecting the brand’s ethos through outstanding service.

The role supports growth opportunities, emphasizes world-class service, and requires comfort with a luxury product assortment and dynamic retail environment.

Qualifications

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
• Value a collaborative environment and openness to feedback.
• Retail role involves standing, moving, lifting up to 30 pounds, and using a ladder.
• Strong sales and client experience, preferably in the luxury market.
• Proven success in meeting sales goals and KPI targets.
• Flexible availability to work nights, weekends, mornings and holidays.
• High integrity and lead by example.

Responsibilities

• Meet and exceed store and personal sales goals and KPI metrics (conversion, DPT, UPT, Client Data Capture).
• Take pride in work and strive for excellence.
• Take responsibility for performance and outcomes.
• Coach and provide feedback within store team; embody company culture.
• Demonstrate organizational core values and openness to new ideas.
• Communicate effectively and adjust to the audience; maintain professionalism.

Skills

Sales experience

Client service

Communication

Team collaboration

Adaptability

Job description

TUMI is seeking a Holiday Sales Associate to create an exceptional client experience and drive sales in our California store. You will build and maintain strong client relationships while reflecting the brand’s ethos through outstanding service.

The role supports growth opportunities, emphasizes world-class service, and requires comfort with a luxury product assortment and dynamic retail environment.