Holiday Luxury Retail Sales Specialist

Tumi Holdings Inc; Cincinnati (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Sick time

Employee Discount

Employee Assistance Program (EAP)

Job summary

Tumi Holdings Inc is seeking a Holiday Sales Associate to join its Retail team, delivering an exceptional client experience in line with the brand ethos. You will build strong client relationships and drive sales through outstanding service across luxury, travel, fashion, and lifestyle markets.

The role emphasizes entrepreneurship, growth opportunities, and a strong commitment to client service, with focus on sales, KPI achievement, client awareness, and world-class service to grow the Tumi

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
• Take pride in work and strive for excellence.
• Take responsibility for performance.
• Embody the company culture of coaching through fostering Tumi elite and skill practicing continuously with store team and provide constructive feedback to team members.
• Demonstrate organizational core values.
• Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
• Exercise strong verbal and written skills.
• Utilize active listening skills in order to seek understanding of others.
• Able to adjust communication to the intended audience.
• Demonstrate continuous dedication to ethical conduct in completion of job duties.
• Collaborate effectively with others.
• Openness to feedback from supervisors, peers and team.
• Ability to remain calm and deescalate situations.
• Manage personal timecards to ensure payroll accuracy.
• Complete all assigned tasks and meet deadlines.
• Adhere to all company policies and procedures.
• Ensure the store follows the visual guidelines and directives, inclusive of cleanliness standards.
• Ensure a consistent superior client experience.

Job description

Tumi Holdings Inc is seeking a Holiday Sales Associate to join its Retail team, delivering an exceptional client experience in line with the brand ethos. You will build strong client relationships and drive sales through outstanding service across luxury, travel, fashion, and lifestyle markets.

The role emphasizes entrepreneurship, growth opportunities, and a strong commitment to client service, with focus on sales, KPI achievement, client awareness, and world-class service to grow the Tumi