Holiday Customer Experience Associate — Flexible Retail

Carters Inc.; Town of Orchard Park (NY); On-site; USD 20,000 - 23,000; Part time

Job summary

Carter’s in New York is hiring a Holiday Helper to welcome families and deliver friendly service during peak shopping seasons. You’ll greet customers, answer questions about baby essentials, promotions and the loyalty program, and help with POS transactions with a positive, fast-paced touch.

Requirements include a can-do attitude, strong communication, and the ability to multitask in a busy retail setting. Availability for days, nights, weekends and holidays is needed.

Qualifications

• Customer service experience preferred.
• Excellent verbal and written communication.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Confidently resolve customer issues and assist multiple customers in a busy retail setting.
• Greet customers warmly and assist with product styles, features and benefits.
• Assist with omnichannel shopping to ensure a positive experience.
• Execute and expedite point of sale transactions.
• Complete floor replenishment and shipments as needed.
• Explain current promotions and the loyalty program, including credit to customers.
• Minimize store loss by delivering excellent service and maintaining a clean store.

Skills

Customer service

Communication skills

Multi-tasking

Job description

Carter’s in New York is hiring a Holiday Helper to welcome families and deliver friendly service during peak shopping seasons. You’ll greet customers, answer questions about baby essentials, promotions and the loyalty program, and help with POS transactions with a positive, fast-paced touch.

Requirements include a can-do attitude, strong communication, and the ability to multitask in a busy retail setting. Availability for days, nights, weekends and holidays is needed.