HOA Manager (Mansfield, TX) Hybrid

Allied Property Management; Mansfield (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time-off & holidays

Health, dental & vision insurance

401(k) with matching

Employee Assistance Program

Employee Referral Bonus

Company Paid Life Insurance

Career development opportunities

Job summary

Allied HOA is seeking an experienced Home Owner Association (HOA) Manager to oversee portfolio management and administration for a homeowners association. The role requires strong leadership, problem-solving, and exceptional customer service to collaborate with the Board, homeowners, and vendors.

The position is hybrid with benefits including PTO, health/dental/vision, 401(k) with matching, EAP, referral bonus, life insurance, and opportunities for career development and advancement.

Qualifications

• Minimum of two years of related experience.
• HOA CMCA certification preferred.

Responsibilities

• Ensure compliance with HOA governing documents, policies, and procedures.
• Maintain regular communication with the Board, members, and vendors.
• Collaborate with the Board to determine community priorities.
• Maintain professional relations with Board, homeowners, vendors and staff.
• Respond to emails, letters, and log calls from Board and homeowners.
• Distribute notices of meetings, updates, and violations.
• Update the Board on industry developments.
• Assist accounting to ensure HOA bills are paid on time.
• Work with accounting to create and implement annual budget.
• Manage reserve studies and present recommendations to the Board.
• Refer the Board to legal, CPA, or engineering professionals as needed.
• Obtain bids and contracts for vendors; inspect and maintain common elements.
• Attend board meetings; present monthly financials; assist with admin tasks.
• Maintain electronic files/records for members and owners.
• Approve resale certificates and resolve urgent issues.

Skills

Customer service

Communication

Organization

Problem solving

Vendor management

Budgeting

Job description

Allied HOAis looking for an experienced Home Owner Association (HOA) Manager to join our growing team! This is a great opportunity to work for a growing company which offers excellent benefits, training, and the chance to work with a successful team of high performers.

This HOA Community Association Manager is responsible for overseeing the portfolio management and administration of the property of a homeowners association (HOA). This position requires an experienced leader with a strong background in the HOA management industry, who is a strong problem solver with excellent customer service skills.

This is a hybrid position.

• Paid Time-off and holidays
• Health, dental and vision insurance including telemedicine coverage
• 401(k) Retirement Savings Plan and matching (we contribute to your retirement!)
• Company paid – Employee Assistance Program
• Employee Referral Bonus Program
• Company Paid Life Insurance
• Career development and advancement opportunities

Position Summary:

• Ensure compliance with HOA governing documents, policies, and procedures
• Maintains regular and effective communication with the Board of Directors, association members/owners, and vendors
• Confers with representatives of Homeowners' Association or Board of Directors to collaborate and determine community priorities
• Maintains excellent public relations and interacts with Board of Directors, Homeowners, vendors and co-workers in a positive, respectful and professional manner at all times
• Respond to emails, letters and log calls from Board of Directors, Committee Members and Homeowners
• Sends notices of HOA meetings, community updates and violations
• Updates the Board of Directors on current industry developments
• Assists accounting team to ensure HOA bills are paid correctly and on time
• Partners with accounting to create an annual budget for the Board of Director review and implement the approved budget
• Implements and tracks Reserve Studies and presents the Board of Directors with recommendations
• Refer the Board of Directors to other professional advisors (e.g. attorneys, CPAs, engineers)
• Obtain bids and contract services with vendors such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel. Inspect and maintain common elements within agreed parameters
• Attends board meetings, presents monthly financial report, and assists in administrative tasks
• In conjunction with the Accounting Department maintain electronic files/records for members of the association/owner
• Approves property resale certificates
• Resolve urgent and/or critical situations
• Conduct monthly CCR inspections and process violations in the software system

Qualifications:

• Minimum of two years of related experience
• HOA management CMCA certification (preferred)

Skills and Abilities:

• Customer service minded
• High degree of professionalism and “can do” attitude
• Professional attitude and appearance
• Strong written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Patient, organized, and detail oriented
• Excellent communications and listening skills
• High level of organization and ability to prioritize tasks
• Able to follow company policies as well as federal, state and local laws
• Able to work harmoniously with colleagues, customers and vendors
• Able to reliably attend work by arriving on time and remain actively engaged to complete work responsibilities during assigned work hours

This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management or their immediate supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodationmay be made to enable individuals with disabilities to perform the essential duties.