HOA General Manager

WRMC, Inc.; Denver (CO); Hybrid; USD 72,000 - 88,000; Full time

Job summary

Worth Ross Management Company (WRMC) is hiring a General Manager to lead operations for a premier condominium community. This high-visibility role drives resident experience, operational excellence, and board partnerships.

The ideal candidate combines strategic thinking with hands-on leadership, strong financial skills, and a track record of building high-performing teams in service environments.

Qualifications

• Excellent communication skills and adaptability to fast-paced environments.
• Strong leadership and people development capabilities.
• Solid understanding of budgeting, forecasting, and financial reporting.
• Highly organized with the ability to manage multiple priorities.
• Knowledge of governance, compliance, and community operations best practices.

Responsibilities

• Serve as primary liaison between the Board of Directors, homeowners, and WRMC.
• Lead day-to-day operations to deliver elevated resident experiences.
• Oversee budgeting, forecasting, and expense management.
• Prepare and present annual budgets and provide insights to the Board.
• Conduct property inspections to ensure quality and maintenance standards.
• Manage vendor contracts and performance to ensure service excellence.
• Lead bidding for third-party services and oversee special projects.
• Supervise on-site staff and foster a professional culture.
• Ensure compliance with governing documents, policies, and laws.
• Oversee meetings, elections, and Board communications.
• Respond to emergencies with on-call support as needed.

Skills

Excellent communication

Proactive leadership

Financial acumen

Organization skills

Compliance knowledge

Education

High school diploma

Bachelor’s degree in business or related field

Job description

• SCHEDULE: Hybrid role from Monday to Friday, 8:00 AM – 5:00 PM (On-site Mondays, Fridays, and Wednesday half-days; Remote Tuesdays and Thursdays), requiring 24/7 on-call availability for property emergencies, immediate on-site response when needed, and attendance at monthly evening board meetings.
• SALARY: $80,000 per year.

ABOUT US

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.

ABOUT THE ROLE

We’re seeking an experienced and service-driven General Manager to lead operations at a premier condominium community. This is a high-visibility leadership role responsible for delivering exceptional resident experiences, ensuring operational excellence, and partnering closely with the Board of Directors. The ideal candidate is a strategic, hands-on leader with strong financial acumen, outstanding communication skills, and a passion for building high-performing teams in a service-focused environment.

What You’ll Do

• Serve as the primary liaison between the Board of Directors, homeowners, and WRMC
• Lead all day-to-day operations, ensuring a seamless and elevated resident experience
• Oversee financial performance, including budgeting, forecasting, and expense management
• Prepare and present the annual budget and provide ongoing financial insights to the Board
• Conduct regular property inspections to ensure compliance with quality and maintenance standards
• Manage vendor relationships, contracts, and performance to ensure service excellence
• Lead the bidding process for third-party services and oversee special projects
• Supervise, mentor, and develop on-site staff, fostering a collaborative and professional culture
• Ensure compliance with governing documents, policies, and applicable laws and regulations
• Oversee community meetings, annual elections, and Board communications
• Respond to emergencies and provide on-call support as needed

What You Need to Succeed

• CMCA certification preferred
• At least 3 years of experience as a General Manager in a high-rise HOA community or Multifamily.
• Must possess excellent communication skills and be open and adaptable.
• We are looking for a highly proactive individual to take on this role, as it is a solo operation.
• Experience in property management, community association management, or hospitality leadership
• Proven experience working with Boards of Directors and residential communities
• Strong financial acumen, including budgeting and interpreting financial statements
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Knowledge of compliance, governance, and community operations best practices
• High school diploma required; bachelor’s degree in business or related field preferred