HOA Facilities Supervisor

Makena Golf & Beach Club; Hawaii; On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k

PTO and Holidays

Professional development

Work-Family culture

Job summary

Makena Golf & Beach Club seeks an HOA Facilities Supervisor to lead the HOA team and ensure high service levels for members, guests, and staff. You will oversee scheduling, assign tasks, and monitor progress while maintaining safety and quality across facilities.

Responsibilities include coordinating maintenance, supervising team members, and delivering exceptional communication with homeowners and rental guests.

Qualifications

• Experience in maintenance preferred.
• Ability to read, write and understand English; additional languages preferred.
• Demonstrates respectful engagement with Hawaiian culture and community.
• Able to lift up to 50 lbs and perform field tasks outdoors and indoors.

Responsibilities

• Assist with oversight of the HOA team and daily operations.
• Create monthly project schedules around business needs and occupancy.
• Assign maintenance requests and tasks among the team.
• Ensure project detail and timeliness; inspect work quality.
• Maintain safe, clean, and orderly work environments; report emergencies.
• Provide exceptional service and communication with members and guests.

Skills

Teamwork

English proficiency

Physical ability

Customer service

Computer skills

Maintenance experience

Calm under pressure

Job description

The HOA Facilities Supervisor will act as a leader for the HOA team by providing guidance and direction while supporting the team to maintain a high level of service for the association and the club. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Responsibilities

• Assist with oversight of the HOA team.
• Create the monthly project schedule around business needs and occupancy
• Assign maintenance requests and tasks amongst the maintenance team as needed.
• Ensure that projects are completed in a detailed and timely manner.
• Assist with oversight of building maintenance, common area cleaning, electrical, staining and painting assessments/repairs in HOA areas at the direction of HOA Director.
• Always provide exceptional service and communication with homeowners, members, rental guests, and team members.
• Execute member requests promptly and with professional demeanor.
• Inspect all work to ensure the highest quality of service.
• Respond and report any emergency needs to the HOA Director.
• Maintain a safe and orderly work environment.
• Other duties as assigned.
• Comply with all Company policies and procedures.

Qualifications

• Demonstrate respect for and appreciation of Hawaiian values, history and culture, understanding its implication in one’s work, in fostering meaningful relationships, and in embracing the community served.
• Experience in maintenance preferred.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times
• Ability to read, write, speak and understand English; additional languages preferred.
• Must be able to lift up to 50lbs.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests and team members.
• Knowledge of and ability to operate computer.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors, standing, walking, and moving for periods of greater than four (4) hours, and lifting, climbing, carrying, bending, stooping, squatting, reaching, pushing and pulling.

Benefits

• $70-75k Annually
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Makena Golf & Beach Club is an island dreamscape spread across Maui's southern leeward coast that spans from turquoise sea to rolling mountaintops. Makena is a private, members-only community that honors Makena’s rich cultural heritage and takes to heart the responsibility to support its abundant nature and a sustainable future. Makena offers its members an 18-hole golf course designed by Robert Trent Jones, Jr.; a private beach club with resort pools and cabanas; a world-class spa and fitness center; a kids club, tennis and pickleball courts; multiple indoor and outdoor dining venues; and Discovery’s signature Outdoor Pursuits program. At Makena, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.