HOA Community Association Manager

City Property; Phoenix (AZ); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and life insurance

401(k) with company matching

Health savings account

Employee assistance program

Employee referral program

Paid time off

Job summary

City Property Management is hiring an HOA Community Association Manager to oversee residential communities across Maricopa County. You will manage budgets, maintain records, coordinate with boards, and supervise vendors while ensuring exceptional service.

The role is field-based with initial in-office training, and after training you will split time between site visits and home-based office work. Residence in Maricopa County is required.

Qualifications

• 3+ years of management experience with responsibility for people, budgets or client relationships.
• Strong financial management and budgeting skills.
• Excellent verbal and written communication abilities.
• Must reside in Maricopa County (or relocate before start).
• Available to work in the office full-time for the first 90 days.

Responsibilities

• Maintain records and board actions in compliance with Arizona statutes.
• Review monthly financial reports for accuracy and budget planning.
• Manage vendor contracts, bids, and project oversight.
• Conduct regular property inspections and community events.
• Facilitate board meetings and act as liaison between boards and homeowners.
• Provide professional leadership and guidance during meetings.
• Ensure high levels of customer service to homeowners and vendors.

Skills

People management

Budgeting

Communication (verbal & written)

Maricopa County residency or relocate

Education

CAAM certification preferred

Tools

CityCync platform

Job description

Providing the Best Experience in Community Management Since 1979

Careers At City Property Management

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City Property Management is an Arizona company that's been providing exceptional HOA management services since 1979. With over 40 years of experience and 150+ full‑time employees, we pair the stability of an established, locally led company with ongoing investment in technology and people. Our mission is simple: provide the best experience in community management.

Join Our Growing Team

We're always looking to add exceptional Community Managers to our growing team. If you're a skilled property management professional ready to make a real impact - or if you've become frustrated with the challenges common in this industry - we offer something different: a supportive environment where professional standards matter and your expertise is valued.

The Role

As a HOA Community Association Manager, you'll be responsible for the comprehensive management of residential communities throughout Maricopa County. This is demanding, strategic work that requires someone who can handle everything from financial oversight to board relations while maintaining exceptional service delivery. This is a field‑based role: you'll be on your communities' properties regularly for inspections, board meetings, and vendor walks. Your first 90 days are in the office for training. After that, you'll split your time between your communities and handling office work from home between site visits. Because this role is on property so often, you must live in Maricopa County.

What You'll Do

Records and Compliance Management

• Maintain all corporate records of the Association, including minutes and board actions, in compliance with Arizona Statutes
• Research and educate boards on existing, new, and proposed legislation regarding associations
• Develop and implement policies as directed by the Board and CPMC
• Review and verify monthly financial reports for accuracy
• Monitor and direct collection activities
• Verify, approve, and code invoices regularly
• Research and prepare annual budgets, working with vendors to ensure accurate projections
• Evaluate and make recommendations for reserve expenditures

Vendor and Contract Management

• Act as primary point of contact for all contracted vendors and service providers
• Prepare bid specifications, solicit bids, and make recommendations for community work
• Inspect and verify contractor performance and adherence to specifications
• Approve completed projects before final payment disbursement

Community Operations

• Conduct regular community inspections to evaluate compliance with governing documents
• Issue notices to owners and tenants regarding violations
• Plan, budget, execute, and attend community events
• Take proactive approach to identify and address future community needs
• Research, create, and distribute educational communications via newsletters, website, and email

Meeting and Board Management

• Schedule, organize, and facilitate annual, board, and special meetings
• Provide professional guidance and leadership during meetings
• Present thoroughly researched information for board decision‑making
• Act as liaison between Board, committees, and homeowners
• Attend all required staff meetings, legal seminars, and CPMC functions

Customer Service and Communication

• Maintain high level of customer service with homeowners and vendors
• Respond to inquiries within 24 hours
• Create and distribute regular community communications
• Build and maintain positive relationships with board members, residents, and contractors

Strategic Planning

• Develop and implement long‑term strategic plans with associations
• Anticipate problems and provide proactive solutions
• Monitor and plan for future reserve expenditures
• Coordinate with all CPMC departments to fulfill contractual obligations

What We're Looking For

Required Qualifications:

• 3+ years of management experience (property, community association, retail, hospitality, or similar) with responsibility for people, budgets, or client relationships
• Strong financial management and budgeting skills
• Excellent verbal and written communication abilities
• Must reside in Maricopa County (or relocate before your start date)
• Available to work in the office full‑time for the first 90 days of training
• Ability to work some evenings and weekends for board meetings and events
• Strong organizational and time management skills

Preferred:

• Certified Arizona Association Manager (CAAM) certification (we'll fund certification for the right candidate)
• Experience managing HOA communities in Arizona
• Knowledge of Arizona HOA laws and regulations
• Comfortable learning new software systems

Physical Requirements:

• Ability to walk properties for regular inspections
• Capability to lift up to 20-30 pounds
• Valid driver's license and ability to travel frequently between assigned communities for inspections, meetings, and vendor walks

New to HOA management? Strong candidates may start as an Assistant Community Manager while building toward their own portfolio. Our hiring process includes online assessments.

Why You'll Love Working Here

• Established and locally led: 40+ years in Arizona, with the same leadership team guiding the company
• Professional development investment: We'll fund your CAAM certification and provide ongoing professional development assistance
• Comprehensive training: Thorough, supportive onboarding process that sets you up for success
• Flexible workday: After in‑office training (approximately 90 days), handle office work from home between inspections, meetings, and site visits
• Direct access: You'll work closely with leadership, and your voice is heard
• Better tools, less admin: We're investing in technology, including AI in our CityCync platform, to cut busywork so you can focus on your communities
• Supportive team environment: Genuinely collaborative colleagues who maintain high professional standards
• Industry stability: Join a company that’s weathered decades of industry changes and continues to thrive

Benefits Package

• Health, dental, and life insurance
• 401(k) with company matching
• Health savings account
• Employee assistance program
• Employee referral program
• Paid time off

Compensation

• Position: Full‑time, salaried, with benefits
• Salary: $65,000 - 85,000 / year (based on experience)
• Schedule: Flexible with some evenings/weekends required for meetings and events

Ready to Join Our Team?

Our Core Values: Professionalism, Engagement, Knowledge, Humility, Client Centric, Trust, Flexibility, Teamwork, Diligent, Fun, Fair & Respectful

City Property Management is an equal opportunity employer. We provide reasonable accommodations for individuals with disabilities. Employment is at‑will in accordance with state law.