HME Ordering Specialist

Nationwide Children's Hospital Inc; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Nationwide Children's Hospital Inc is seeking a coordinator to manage referrals for homecare services and communicate with patients and families about their needs and options. The role collaborates with clinicians to ensure timely, appropriate care and maintains up-to-date patient records, including histories and treatment plans.

Strong organizational skills and knowledge of Medicaid help ensure compliant, efficient service delivery.

Qualifications

• Knowledge of Medicaid, HMO, insurance regulations and managed care for home care agencies.
• Detail oriented with strong organizational and multitasking abilities.
• Effective interpersonal and customer service skills.
• Associate degree or equivalent experience required.

Responsibilities

• Coordinate the referral process for homecare services from providers, patients, and families.
• Communicate with patients and families to assess needs and preferences.
• Collaborate with healthcare providers to ensure appropriate homecare services.
• Schedule homecare services and coordinate with providers for timely care.
• Maintain accurate patient records including medical history and treatment plans.
• Provide ongoing support, answering questions and addressing concerns about homecare.

Skills

Medicaid knowledge

Detail oriented

Interpersonal skills

Customer service

Education

Associate degree in medical/office/business

Job description

**Overview:****Job Description Summary:**Coordinates receipt of initial and ongoing clinical, demographic, and financial data for services and referrals and communicates with third party payors and case managers relative to patient coverage and home health benefit packages.**Job Description:****Essential Functions:*** Coordinates the referral process for homecare services by receiving and reviewing referrals from healthcare providers, patients, and family members.* Communicates with patients and their families to assess their needs and preferences for homecare services.* Collaborates with healthcare providers to ensure that patients receive appropriate homecare services.* Schedules homecare services and coordinates with healthcare providers to ensure that patients receive timely and appropriate care.* Maintains accurate and up-to-date records of patient information, including medical history, medications, and treatment plans.* Provides ongoing support to patients and their families, answering questions and addressing concerns about homecare services. **Education Requirement:**Associate’s Degree in medical, office, or business fields, or equivalent experience, required. **Licensure Requirement:**(not specified) **Certifications:**(not specified) **Skills:*** Knowledge of Medicaid, HMO, insurance regulations, and managed care as they affect home care agencies, preferred.* Detail oriented and strong organizational and multitasking skills.* Effective interpersonal and customer service skills. **Experience:**(not specified) **Physical Requirements:**OCCASIONALLY: Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Standing, WalkingFREQUENTLY: Decision Making, Problem solvingCONTINUOUSLY: Audible speech, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Repetitive hand/arm use, Seeing – Far/near, Sitting **Additional Physical Requirements performed but not listed above:*** Talking on phone or in person Constantly (67-100%) \"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet\"