HLS Client Manager – Digital Transformaion Services

Hire With Jarvis - Lance Melendez; Boston (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

Hire With Jarvis - Lance Melendez is seeking a Client Partner in Boston, Massachusetts, to manage and nurture existing client relationships in the healthcare sector. The ideal candidate will have 10-15 years of account management experience and a proven track record in growing client accounts.

This role requires strong leadership and communication skills, as well as the ability to deliver tailored solutions and achieve account management targets. Availability to visit the Natick office twice a week is essential.

Qualifications

• 10-15 years of experience in IT services account management.
• Proven track record in managing and growing existing client accounts.
• Extensive knowledge of the Boston market and healthcare sector.
• Experience in overseeing enterprise and digital transformation services.

Responsibilities

• Manage and nurture existing client accounts with a focus on healthcare.
• Drive revenue growth by enhancing relationships with key accounts.
• Deliver value-based, outcome-driven solutions tailored to client needs.
• Achieve and exceed account growth and retention targets.

Skills

Client account management

Leadership

Consultative approach

Communication skills

Knowledge of healthcare sector

Job description

Location: Boston, Massachusetts (Availability to visit the Natick office)

Are you a high‑performing executive with a deep understanding and experience in managing IT services accounts, particularly within the healthcare sector? My client, a Tier 2 Tech Services Firm, is seeking a dynamic Client Partner to join our team and manage existing client relationships in the Boston area.

Key Responsibilities:

• Manage and nurture existing client accounts with a focus on healthcare.
• Drive revenue growth by expanding and enhancing relationships with key accounts.
• Utilize your experience in the Massachusetts market, with knowledge of the broader New England region being a plus.
• Oversee the delivery of enterprise services (Integration, Analytics, Managed Services) and digital transformation services (IoT, Big Data & Cloud, Mobility, etc.) to existing clients.
• Apply a consultative approach to account management, ensuring client satisfaction and success.
• Leverage your local market knowledge and strong network of contacts/accounts in the healthcare sector.
• Deliver value‑based, outcome‑driven solutions tailored to client needs.
• Exhibit strong leadership, interpersonal, communication, and presentation skills.
• Manage a wide variety of IT and business consulting engagements for existing clients.
• Consistently achieve and exceed account growth and retention targets.

Qualifications:

• 10‑15 years of experience in IT services account management.
• Proven track record in managing and growing existing client accounts.
• Extensive knowledge of the Boston market and healthcare sector.
• Experience in overseeing enterprise and digital transformation services.
• Strong consultative approach to account management.
• Exceptional leadership and communication skills.
• Consistent high performance in achieving account management targets.
• Ability to visit the Natick office twice a week.