Hitch Service Technician: Towing Packages & Customer Care

U-Haul; North Randall (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Vacation days

Paid holidays

Job summary

U-Haul is seeking a Hitch Service Technician to work in the North Randall location. The role focuses on understanding and explaining towing packages, installing the appropriate tow system for customers, and delivering excellent service while supporting ongoing training through U-Haul University.

The position requires a valid driver’s license, basic wiring/tool experience, and a high school diploma or equivalent. It offers a comprehensive benefits package and a path for advancement.

Qualifications

• Valid driver’s license required.
• Basic wiring experience and familiarity with hand and power tools.
• Experience operating tools safely in a work environment.

Responsibilities

• Understand and explain U-Haul’s towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Basic wiring

Hand/power tool experience

Education

High School Diploma or equivalent

Job description

U-Haul is seeking a Hitch Service Technician to work in the North Randall location. The role focuses on understanding and explaining towing packages, installing the appropriate tow system for customers, and delivering excellent service while supporting ongoing training through U-Haul University.

The position requires a valid driver’s license, basic wiring/tool experience, and a high school diploma or equivalent. It offers a comprehensive benefits package and a path for advancement.