Hitch Service Technician — Hands-On Vehicle Towing Expert

U-Haul; East Ridge (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance & prescription plans

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Hitch Service Technician at the Chattanooga location to assist customers by explaining towing options and installing the appropriate tow package. The role emphasizes hands-on technical work and excellent service in a fast-paced retail setting.

Requirements include a valid driver’s license and basic wiring/hand tools experience; candidates should be able to lift up to 50 lbs and operate safely around equipment.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license and ability to maintain a good driving record.
• Basic wiring and hand/power tool experience.

Responsibilities

• Understand and explain U-Haul’s towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Manual dexterity

Customer service

Electrical troubleshooting

Education

High School Diploma or equivalent

Tools

Power tools

Wiring basics

Job description

U-Haul is seeking a Hitch Service Technician at the Chattanooga location to assist customers by explaining towing options and installing the appropriate tow package. The role emphasizes hands-on technical work and excellent service in a fast-paced retail setting.

Requirements include a valid driver’s license and basic wiring/hand tools experience; candidates should be able to lift up to 50 lbs and operate safely around equipment.