Hitch Service Technician — Hands-On Auto Tow & Install

U-Haul; Pawtucket (RI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Assistance Program

Gym Reimbursement Program

Job summary

U-Haul is seeking a Hitch Service Technician in Pawtucket, Rhode Island. This hands-on position focuses on advising customers about towing options, installing the right tow package, and delivering outstanding service using practical technical skills.

You'll participate in ongoing training through U-Haul University, complete safety requirements, and contribute to a team that values reliability, safety, and customer satisfaction on busy lots.

Qualifications

• Valid driver's license required and clean driving record.
• Basic wiring experience and familiarity with hand/power tools.
• High School Diploma or equivalent required.

Responsibilities

• Explain U-Haul’s towing packages to customers.
• Install the appropriate tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Perform other duties as assigned.
• Participate in ongoing education through U-Haul University.

Skills

Valid driver's license

Wiring experience

Hand/power tools experience

Education

High School Diploma or equivalent

Tools

Basic wiring tools

Hand/power tools

Job description

U-Haul is seeking a Hitch Service Technician in Pawtucket, Rhode Island. This hands-on position focuses on advising customers about towing options, installing the right tow package, and delivering outstanding service using practical technical skills.

You'll participate in ongoing training through U-Haul University, complete safety requirements, and contribute to a team that values reliability, safety, and customer satisfaction on busy lots.