Hitch Service Technician — Hands-On Auto Tech & Customer Care

U-Haul / Repwest Insurance; Richmond (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Paid holidays

Vacation and sick days

Gym Reimbursement Program

Mindset App Reimbursement

Job summary

U-Haul is seeking a Hitch Service Technician to work in the Moving and Storage Center lot and assist customers with towing packages and vehicle services.

The role emphasizes hands-on technical work, safety, and ongoing training. A valid driver's license and basic tools experience are required; routine interviews and a focus on customer service are part of the job. U-Haul offers comprehensive benefits and bonuses where eligible.

Qualifications

• Valid driver’s license and a good driving record.
• Basic wiring and hand/power tool experience.
• High School Diploma or equivalent required.

Responsibilities

• Explain U-Haul’s towing packages to customers.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to customers.
• Participate in ongoing U-Haul education through U-Haul University.
• Other duties as assigned.

Skills

Driver's license

Wiring

Hand tools

Customer service

Education

High School Diploma or equivalent

Tools

Power tools

Job description

U-Haul is seeking a Hitch Service Technician to work in the Moving and Storage Center lot and assist customers with towing packages and vehicle services.

The role emphasizes hands-on technical work, safety, and ongoing training. A valid driver's license and basic tools experience are required; routine interviews and a focus on customer service are part of the job. U-Haul offers comprehensive benefits and bonuses where eligible.