Hitch Service Tech: Hands-On Towing & Customer Support

U-Haul International, Inc.; Hagerstown (MD); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Paid holidays

Vacation and sick days

Life insurance

Identity Theft Protection

LifeLock Identity Theft Protection

MetLife auto and home insurance

Discounts on Apple products

SmartDollar Program

Job summary

U-Haul International, Inc. is seeking a Hitch Service Technician in Hagerstown, MD. The role involves advising on towing options, installing the appropriate tow packages, and delivering outstanding customer service at the location.

The position requires a valid driver’s license, basic wiring and hand/power tool experience, and a high school diploma or equivalent. The job includes safety protocols and opportunities for on-going education through U-Haul University.

Qualifications

• High school diploma or equivalent required.
• Basic wiring and tool experience expected.
• Valid driver's license with a good driving record.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Basic wiring

Hand tools

Power tools

Customer service

Education

High School Diploma

Tools

Tow packages knowledge

Job description

U-Haul International, Inc. is seeking a Hitch Service Technician in Hagerstown, MD. The role involves advising on towing options, installing the appropriate tow packages, and delivering outstanding customer service at the location.

The position requires a valid driver’s license, basic wiring and hand/power tool experience, and a high school diploma or equivalent. The job includes safety protocols and opportunities for on-going education through U-Haul University.