Hitch Service Technician — Hands-On Tow & Customer Support

U-Haul; Rockville (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

ESOP

Life insurance

Gym reimbursement

Dental & Vision

Job summary

U-Haul in Rockville, MD is seeking a Hitch Service Technician to install and explain towing options for customers, perform hands-on work in the lot, and deliver outstanding service using technical expertise.

This entry-level to mid-level technician role offers on-site work, a safety-focused environment, and opportunities to learn through U-Haul University; the job includes a dynamic bonus program and paid time off eligibility.

Qualifications

• Valid driver’s license and the ability to maintain a good driving record.
• Basic wiring and hand/power tool experience.
• High School Diploma or equivalent.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license

Hand tools

Wiring

Education

High School Diploma or equivalent

Job description

U-Haul in Rockville, MD is seeking a Hitch Service Technician to install and explain towing options for customers, perform hands-on work in the lot, and deliver outstanding service using technical expertise.

This entry-level to mid-level technician role offers on-site work, a safety-focused environment, and opportunities to learn through U-Haul University; the job includes a dynamic bonus program and paid time off eligibility.