Hitch Service Technician — Hands-On Auto Towing Expert

U-Haul; Woodlawn (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Job summary

U-Haul is seeking a Hitch Service Technician to work at our Woodlawn location. You will assist customers by understanding and recommending tow packages and installing the right hitch solutions, while delivering outstanding service.

The role emphasizes safety, hands-on technical work, and continuous learning through U-Haul University. Candidates should have a valid driver’s license, basic wiring and tool experience, and a High School Diploma or equivalent.

Qualifications

• Valid driver’s license with a clean driving record.
• Basic wiring and hand/power tool experience required.
• High School Diploma or equivalent required.

Responsibilities

• Understand and explain U-Haul’s towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing learning through U-Haul University.

Skills

Customer service

Wiring basics

Tool handling

Driving

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Job description

U-Haul is seeking a Hitch Service Technician to work at our Woodlawn location. You will assist customers by understanding and recommending tow packages and installing the right hitch solutions, while delivering outstanding service.

The role emphasizes safety, hands-on technical work, and continuous learning through U-Haul University. Candidates should have a valid driver’s license, basic wiring and tool experience, and a High School Diploma or equivalent.