HIT Application Specialist: EHR Support & IT Optimization

Helio Health, Inc; City of Syracuse (NY); Hybrid; USD 63,000 - 66,000; Full time

Benefits offered by this job

Sign-on incentive up to $1,500

Health insurance (dental & vision)

Paid vacation & sick leave

Paid holidays

401(k) with company match

Short-term disability

Life insurance

Employee Assistance Program (EAP)

Job summary

Helio Health, Inc. is seeking a Health Information Technology (H.I.T.) Application Specialist to support the implementation, maintenance, and integrity of the H.I.T. environment. The role is on-site in Syracuse, NY, with a pay rate of $62,500 to $66,000 per year and a sign-on incentive up to $1,500.

You will manage the IT help desk, support EHR usage, and collaborate with program directors to meet EHR needs, while maintaining documentation and supporting digital adoption initiatives.

Qualifications

• Three years’ experience in a healthcare or clinical setting, and/or Health Information Technology.
• Familiarity with privacy laws, workflows, policies and procedures related to patient care.
• Ability to prioritize and execute tasks in a high-pressure environment; strong analytical and problem-solving skills.

Responsibilities

• Supports and maintains the H.I.T. end-user environment and EHR usage.
• Manages the H.I.T. help desk to resolve system and user issues and improve end-user satisfaction.
• Develops and updates internal and end-user documentation; builds/updates forms within the EHR.

Skills

Analytical skills

Problem-solving

Interpersonal skills

Communication skills

Prioritization under pressure

Self-motivated

Education

Associate's degree

Bachelor's degree preferred

Tools

SQL

Office 365

Job description

Helio Health, Inc. is seeking a Health Information Technology (H.I.T.) Application Specialist to support the implementation, maintenance, and integrity of the H.I.T. environment. The role is on-site in Syracuse, NY, with a pay rate of $62,500 to $66,000 per year and a sign-on incentive up to $1,500.

You will manage the IT help desk, support EHR usage, and collaborate with program directors to meet EHR needs, while maintaining documentation and supporting digital adoption initiatives.