Patient Access & Billing Coordinator (Full-Time)

Helio Health, Inc; City of Syracuse (NY); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

401(k) plan with company match

Short-term disability insurance

Life insurance

Employee Assistance Program (EAP)

Job summary

Helio Health in Syracuse, NY is seeking a Patient Access Specialist to greet patients, collect insurance data, and ensure billing for Helio Health programs.

The PAS will use the HIT system to enter data, verify benefits, obtain pre-authorizations, and support revenue cycle tasks across two OASAS Housing programs.

This full-time role offers benefits, a sign-on incentive up to $1,500, and hourly pay between $19.00 and $23.00.

Qualifications

• High School Diploma or GED is required; Associate’s degree preferred.
• Excellent verbal and written communication skills.
• Knowledge of Medicaid and third-party claim procedures.
• Proficiency with basic computer applications, including Microsoft Office.
• Experience in Accounts Receivables.

Responsibilities

• Conduct all related paperwork and other duties associated with billing orientation.
• Collect co-pays, self-pays and produce cash receipts.
• Review other methods of payment such as third-party and Medicaid.
• Assist patients with Medicaid applications, obtain patient ID, rent receipts, SS#, birth certificate and other necessary documentation to complete the application.
• Utilize the HIT system to enter all billing information, system audits and update all relevant data as needed.
• Works with patients, third party payers, Medicaid, State and Federal agencies to collect payment, address questions and resolve concerns.
• Confirm benefit eligibility and determine level of benefits.
• Obtain Pre-Authorization from insurance companies for services if patient has not done so.
• Consistent follow up with all insurance companies to work claim denials.
• Prepares weekly and monthly reports of Medicaid billing for the Manager of Revenue Cycle Management and Medical Records.
• Maintain an orderly flow of patients. Ensure patients are directed to the appropriate area after they have checked in.
• Initiate cash receipt and collect cash, check, and credit card payments for all patients.
• Complete chart audits after patient have terminated from the program.
• Provide Reception Desk coverage when necessary.
• Perform other duties as assigned.

Skills

Verbal and written communication

Medicaid knowledge

Accounts Receivable

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Helio Health in Syracuse, NY is seeking a Patient Access Specialist to greet patients, collect insurance data, and ensure billing for Helio Health programs.

The PAS will use the HIT system to enter data, verify benefits, obtain pre-authorizations, and support revenue cycle tasks across two OASAS Housing programs.

This full-time role offers benefits, a sign-on incentive up to $1,500, and hourly pay between $19.00 and $23.00.