Historic Cemeteries Coordinator - Compassionate Service

Oregon Metro; Oregon (WI); Hybrid; USD 85,000 - 114,000; Full time

Job summary

Oregon Metro in the Portland region seeks a Historic Cemetery Coordinator to support families, coordinate contracts, and oversee records across 14 historic cemeteries. The role blends compassionate client service with program administration in a hybrid setting.

You’ll work with cemetery operations, manage burial services, and ensure compliance with laws and Metro policies while advancing preservation and community engagement.

Qualifications

• Bachelor’s degree in funeral science, human services, business administration, or related area.
• Three years of progressively responsible experience in the death care industry, or any combination of education and experience providing required knowledge.

Responsibilities

• Coordinate the day-to-day operations of the Historic Cemeteries program, ensuring efficient service delivery and compliance with applicable laws, regulations, policies, and Metro code.
• Serve as the primary point of contact for community members, grieving families, funeral homes, and directors by providing compassionate customer service, guidance, and support.
• Prepare, administer, and process grave purchase and sale contracts, plot titles, permits, certificates, writs, and other legal documents accurately and in a timely manner.
• Organize, communicate, and oversee funeral arrangements and burial services, working closely with funeral providers, families, and internal teams.
• Manage program records and business systems, maintaining accurate documentation and ensuring compliance with state, county, and Metro requirements.
• Respond to inquiries, complaints, and service requests, providing referrals, interpretations, and dispute resolution support under the direction of the Program Manager.

Skills

Communication

Customer service

Discretion

Detail oriented

Teamwork

Microsoft 365

Education

Bachelor’s degree in funeral science

Tools

PlotBox

Records management software

Job description

Oregon Metro in the Portland region seeks a Historic Cemetery Coordinator to support families, coordinate contracts, and oversee records across 14 historic cemeteries. The role blends compassionate client service with program administration in a hybrid setting.

You’ll work with cemetery operations, manage burial services, and ensure compliance with laws and Metro policies while advancing preservation and community engagement.