HIS Records Technician | Health Info & Record Management | Full Time | Day Shift

UF Health; Leesburg (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Records Technician to manage document processes and ensure user satisfaction. In this role, you will monitor system queues, troubleshoot issues, and provide essential customer support. Your contributions will enhance workflow and support training initiatives, making a significant impact on departmental operations. If you're looking for a role that combines technical skills with customer interaction in a dynamic environment, this opportunity is perfect for you.

Qualifications

• High School Diploma/GED required; some college/technical training preferred.
• Two years of HIM experience preferred.

Responsibilities

• Monitor various queues related to prepping, scanning, and indexing.
• Provide customer support and participate in user training.

Skills

Reasoning Skills

Mathematical Skills

Language Skills

Customer Support

Education

High School Diploma/GED

Some College/Technical Training

Job description

Overview

The Records Technician is responsible for monitoring various queues related to prepping, scanning, and indexing. Responsibilities include, but are not limited to: monitoring the system, troubleshooting issues, customer support to ensure ongoing satisfaction to all users, supporting workflow, and managing the document capture process. This position also participates in user training and understands the integration of the systems that affect department operations.

Qualifications

Education

• High School Diploma/GED

Licensure/Certification/Registration

• Valid Driver’s License

Special Skills/Qualifications/Additional Training/Experience Required

• This position requires reasoning, mathematical, and language skills at the high school level plus some college/technical training. Must be able to work independently and prioritize tasks; travel between campuses may be required. Two years of HIM experience preferred. Must be able to read, speak, and write English.