Hiring Operation Managers – Join the Launch Team at CUBE Challenges Schaumburg

Altitude Trampoline Parks; Schaumburg (IL); On-site; USD 23,419 - 31,684; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth opportunities

Job summary

Altitude Trampoline Parks in Schaumburg is looking for a dynamic Manager to lead operations at CUBE Challenges, a new interactive gaming attraction. You'll oversee day-to-day operations, ensuring a smooth and exciting experience for guests while managing and supporting your team.

The role requires prior management experience in a fast-paced environment, excellent leadership, and communication skills. We offer competitive pay and flexible scheduling, along with opportunities for growth.

Qualifications

• Prior supervisory or management experience in attractions, hospitality, retail, or entertainment.
• Strong leadership and problem-solving skills.
• Excellent communication and people skills.

Responsibilities

• Oversee day-to-day floor operations and guest flow.
• Lead and support front-line staff to ensure a high level of customer service.
• Manage team schedules and shift transitions.

Skills

Leadership

Problem-solving

Communication

Customer service

Job description

We're Hiring: Hiring Managers - Join the Launch Team at CUBE Challenges Schaumburg!

Are you a dynamic leader who thrives in fast-paced environments and loves building strong teams from the ground up? Then we want you to be part of the leadership force behind CUBE Challenges- Schaumburg's newest, most immersive interactive gaming attraction, opening this summer!

About CUBE

CUBE is a high-energy experience featuring 15+ interactive rooms filled with physical challenges, puzzles, and team-building activities. Whether it's families, friends, or corporate teams, guests will step into the action for an unforgettable experience - and we need stellar leadership to help us bring it to life.

Your Role As a Manager

As a Manager, you'll be responsible for overseeing daily operations, leading team members, and ensuring every guest has a smooth, exciting, and memorable experience. You'll set the tone for energy, safety, and service while keeping things running efficiently behind the scenes.

Responsibilities

• Oversee day-to-day floor operations and guest flow
• Lead and support front-line staff to ensure a high level of customer service
• Manage team schedules, breaks, and shift transitions
• Handle guest inquiries, feedback, and escalations with professionalism and care
• Ensure all interactive rooms and equipment are functioning safely and properly
• Monitor team performance and coach staff to meet performance goals
• Collaborate with upper management on staffing, events, and improvements
• Uphold safety protocols and operational procedures

Qualifications

• Prior supervisory or management experience, preferably in attractions, hospitality, retail, or entertainment
• Strong leadership and problem-solving skills
• Excellent communication and people skills
• Ability to stay calm and organized in a dynamic, high-energy environment
• Comfortable working weekends, evenings, and holidays as needed
• Basic tech troubleshooting or operational experience is a plus
• Passion for interactive experiences, games, or entertainment is a huge bonus!

What We Offer

• Be part of a groundbreaking attraction from the beginning
• A high-energy, team-first environment
• Growth and cross training opportunities alongside Altitude Trampoline Park
• Competitive pay and flexible scheduling

Ready to lead the fun? Join us and help make CUBE the ultimate destination in Schaumburg. Apply today!

Salary: $17 - $23 per hour