[Hiring] Logistics Operations Analyst @MOO

MOO; United States; Remote; USD 60,000 - 85,000; Full time

Job summary

MOO is seeking a remote Logistics Operations Analyst to enhance procurement, fulfilment, and logistics capabilities within their Supply Chain team. Ideal candidates should possess strong analytical skills and experience in the e-commerce logistics sector, working closely with the Shipping & Logistics Manager. This role offers a chance to implement improvements in logistics processes while enjoying a flexible work environment.

Benefits

Holiday entitlement

Pension schemes

Healthcare

Flexible working arrangements

Qualifications

• Logistics experience in e-commerce sector required.
• Experience with visualization tools like Tableau or Power BI.
• Advanced Excel skills needed for large data manipulation.

Responsibilities

• Analyze shipping costs and performance data for savings.
• Build dashboards to monitor carrier performance and KPIs.
• Manage carrier relationships and escalate issues as needed.

Skills

Analytical skills

Data interpretation

Proactive

Collaborative

Tools

Tableau

Power BI

Excel

Job description

Jun 05, 2025 - MOO is hiring a remote Logistics Operations Analyst. Location: USA, UK.

MOO, founded in 2006, has grown into a team of over 400 employees creating print and digital products for clients ranging from Google and Airbnb to local craft fairs.

Our headquarters are in London, UK, with additional locations in Dagenham, Boston, MA, East Providence, RI, and Denver, CO.

This role is within the Supply Chain team, focusing on procurement, fulfillment, and logistics. You will work closely with the Shipping & Logistics Manager, the company's sole logistics SME, providing a great opportunity to influence and improve our logistics operations.

We seek an experienced logistics professional with strong analytical skills, capable of interpreting data to optimize our global shipping and logistics network. Responsibilities include analyzing performance data, rate proposals, managing carrier relationships, supporting customs compliance, and responding to operational queries.

The ideal candidate will have industry experience in e-commerce logistics, proficiency with data visualization tools (e.g., Tableau, Power BI), advanced Excel skills, and a solid understanding of international logistics and customs processes. You should be proactive, collaborative, and eager to improve logistics efficiency.

Responsibilities

1. Analyze shipping cost trends and carrier performance data to identify savings opportunities
2. Create and maintain dashboards to track logistics KPIs
3. Support carrier rate benchmarking and tendering processes
4. Manage carrier relationships and escalate service issues as needed
5. Analyze carrier invoices
6. Assist with customs classification and respond to related queries
7. Collaborate with Customer Service and Sales to resolve shipping and customs issues
8. Support logistics projects with cost modeling and scenario analysis
9. Identify and suggest improvements to logistics processes

About You

1. Experience with visualization tools (Tableau, Power BI)
2. Advanced Excel skills for large data manipulation
3. Knowledge of cross-border international logistics
4. Attention to detail
5. Ability to work accurately and efficiently

What’s it like to work at MOO?

MOO offers a flexible, inclusive environment where you can be yourself. We support your growth and work/life balance with benefits like holiday entitlement, pension schemes, share options, private healthcare, parental leave, and flexible working arrangements including remote work options.

Diversity Statement

We are committed to creating an inclusive, diverse, and welcoming workplace. We do not discriminate based on race, gender, age, or other protected characteristics. We value diverse perspectives to better serve our customers and foster a positive work environment. We invite you to complete an optional diversity survey to help us improve our inclusion efforts, which is voluntary and confidential.