Hiring For IT Operations or Admin

HighSpring India LLP; United States; Remote; USD 7,300 - 12,000; Full time

Job summary

HighSpring India LLP is seeking an Identity & Access Administrator to manage employee lifecycle across Microsoft, Entra ID, and related platforms. You will replace vendor-led processes with integrated onboarding and offboarding workflows and coordinate with HR and property teams for lifecycle changes.

The role covers audits, governance, and automation prospects using Rippling, Entra ID, and Azure integrations, while ensuring secure, timely access for new hires and departures.

Qualifications

• 1–3 years of identity and access management experience.
• Experience configuring Entra ID and Microsoft 365 provisioning.
• Strong governance, auditability, and SLA adherence.

Responsibilities

• Own onboarding and offboarding workflows including account provisioning and deprovisioning.
• Coordinate lifecycle changes with HR and property teams.
• Perform recurring access audits and platform governance activities.

Skills

Access governance

Vendor coordination

Cross-functional collaboration

Tools

Entra ID

Microsoft 365

Rippling

Azure

Jira

RemoteLock

Riseio

Job description

Role: Identity & Access Administrator(IT Operations or Admin)

Job Type: FTE

Location: Remote/Hyderabad

Timings: 5:30pm to 1:30am IST

Exp: 1 to 3 yrs

Notice Period: Immediate

Position Summary

Identity & Access Administrator to own employee identity and access lifecycle operations across Microsoft, property, reporting, and business platforms. The role ensures new hires receive correct access on day one, employee transfers are processed accurately, departures are securely deprovisioned within SLA, and recurring platform governance activities are completed consistently.

The position replaces high-volume lifecycle and operational administration currently delivered through the vendor Jira queue. In addition to executing onboarding and offboarding volume, the role will coordinate staff lifecycle activities with HR and property teams, perform recurring access and platform audits, support operational reporting and reconciliation, and progressively automate manual work through Rippling, Entra ID, and Azure integrations.

Key Responsibilities:

Employee Onboarding

• Create and configure user accounts in Entra ID and Microsoft 365 ahead of each start date.
• Assign license bundles, mailboxes, and role-based security and distribution group membership.
• Provision access to property operations, reporting, and platform applications based on the approved role access matrix.
• Enroll users in MFA and validate first-day sign-in readiness.
• Validate the HR-to-Entra sync so new hires are present and unblocked before their start date.
• De-duplicate onboarding requests at intake to prevent repeat provisioning of the same hire.

Coordinate onboarding readiness with HR and property management teams across multi-property operations.

Employee Offboarding

• Disable accounts and revoke sessions immediately upon termination notification.
• Remove licenses, application access, group memberships, and privileged roles.
• Reassign or convert mailboxes, shared mailboxes, and file ownership per retention policy.
• Sweep downstream and third-party applications to confirm no residual access remains.
• Escalate and remediate privileged application-admin accounts that block clean revocation.
• Produce evidence of completed deprovisioning for audit and compliance review.

Employee Transfers & Lifecycle Changes

• Process internal transfers, promotions, property changes, and organizational moves in coordination with HR and property management teams.
• Update application access, licenses, groups, and role assignments based on the approved access matrix.
• Confirm prior access is removed when it is no longer required and document completed changes.

Platform Audits & Governance

• Perform weekly RemoteLock smart access audits and coordinate remediation of inactive, unauthorized, or incorrect access.
• Produce monthly Riseio application usage reporting and support recurring access governance reviews.
• Support HR billback reconciliation for applicable licenses, subscriptions, and platform usage.
• Maintain audit-ready evidence, user inventories, and records of access reviews and remediation.

Third-Party Listing Management

• Conduct monthly listing accuracy scans across properties on third-party platforms.
• Monitor pricing, content, and availability consistency; document discrepancies and coordinate corrective action with property, marketing, and vendor teams.

Operational Support

• Execute ad hoc operational tasks and provide administrative support across property and corporate teams.
• Coordinate cross-functional follow-up for operational requests, system administration activities, and recurring business processes.

Process, Governance & Improvement

• Own the onboarding and offboarding queues in Jira, including triage, prioritization, and SLA tracking.
• Maintain role-based access templates and the standard access matrix by job function.
• Support periodic access reviews, certifications, and audit requests.
• Identify and implement automation to reduce manual provisioning volume.
• Maintain runbooks, checklists, and documentation for all lifecycle procedures.