Hiring External Client Care Coordinator

Comfort Keepers; Cleona (PA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Company car

Health insurance

Paid time off

Vision insurance

Bonus based on performance

Opportunity for advancement

Job summary

Comfort Keepers is seeking an External Client Care Coordinator to support the Cleona, PA area with care coordination, client outreach, and relationship-building. This full-time role emphasizes partnerships with hospitals, rehab centers, physician offices, and local organizations to ensure high-quality, seamless care for clients and families.

The position offers competitive pay, health and vision insurance, paid time off, and opportunities for advancement.

Qualifications

• Experience in healthcare, sales, customer service, or outreach preferred.
• Strong communication and interpersonal skills.
• Organized with ability to multitask.
• Willingness to work full-time in the community.

Responsibilities

• Meet with prospective clients to understand care needs and recommend services.
• Develop partnerships with hospitals, rehab centers, physician offices and community organizations.
• Visit clients to ensure quality care and ongoing service excellence.
• Coordinate care transitions and communicate updates with families and staff.
• Identify opportunities to strengthen client relationships and improve care.
• Assist with community events, networking, and outreach initiatives.
• Work with caregivers and office teams to provide seamless service from start to finish.
• Maintain detailed client information and ensure documentation is accurate.
• Help resolve concerns and deliver outstanding customer service.
• Represent Comfort Keepers professionally within the local community.

Skills

Relationship building

Communication skills

Organizational skills

Computer literacy

Problem solving

Healthcare experience

Job description

Future Opening: Hiring External Client Care Coordinator

• Company car
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Comfort Keepers is looking for an energetic, people-focused External Client Care Coordinator to help expand and strengthen the care we provide throughout the Cleona community.

Service Areas: Cleona, Fredericksburg, Lebanon, Myerstown, Annville, Palmyra, Hershey, Manheim, Elizabethtown, Mount Gretna, and surrounding communities.

Your Role

• Meet with prospective clients to understand their care needs and recommend appropriate services
• Develop strong partnerships with hospitals, rehabilitation centers, physician offices, and community organizations
• Visit clients to ensure quality care, satisfaction, and ongoing service excellence
• Coordinate care transitions and communicate updates with families and office staff
• Identify opportunities to strengthen client relationships and improve the overall care experience
• Assist with community events, networking opportunities, and local outreach initiatives
• Work alongside caregivers and office teams to provide seamless service from start to finish
• Maintain detailed client information and ensure all documentation is completed accurately
• Help resolve concerns quickly while delivering outstanding customer service
• Represent Comfort Keepers professionally within the local community

We're Looking For Someone Who

• Enjoys building relationships and helping others
• Has excellent communication and interpersonal skills
• Stays organized while managing multiple priorities
• Is confident using computers and office software
• Brings a positive attitude and strong problem-solving abilities
• Has experience in healthcare, sales, customer service, or community outreach (preferred but not required)
• Works well independently while contributing to a collaborative team

Why Comfort Keepers?

• Full-Time career with dependable hours
• Competitive pay and paid training
• Supportive leadership that invests in your success
• Career advancement and professional growth opportunities
• A welcoming team that values collaboration and respect
• The opportunity to make a real difference in the lives of local families every day

Grow Your Career While Changing Lives.

Help connect families with the care they need. Join the Comfort Keepers team and make a meaningful impact every day.

Compensation: $30,000.00 - $45,000.00 per year

Start a fulfilling caregiver career with Comfort Keepers

Becoming a Comfort Keepers in-home caregiver is a great way to make a difference in the lives of seniors and their families and to make a positive impact on your own life. The caregiver hiring process is designed to be simple and convenient for applicants.

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Did you review the full job posting, including the job description, requirements, details, and wage? If so, are you interested in moving forward with the next steps? *

**Please read question carefully** This position is a FULL-TIME role (40 hours per week), Monday to Friday from 8:30 AM to 5:00 PM. Are there any circumstances we SHOULD be aware of that might prevent you from working these required hours? *

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Whether you're looking for a part-time job, or the start of a lifelong career, we have something for you. We're looking for compassionate men and women who want to help us help others. See why so many have chosen Comfort Keepers as their career:

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