Hindi Content Specialist

Welo Global; United States; Remote; USD 28,000 - 36,000; Full time

Job summary

Welo Global is seeking a Hindi Content Specialist to review and curate written and audio content per SOPs and client guidelines. The role emphasizes accuracy, security, and timely processing while working remotely from the USA.

You will handle content validation, metadata checks, and issue documentation, with escalation for unclear or high-impact items. Strong attention to detail and multilingual fluency in Hindi are essential.

Qualifications

• Native or bilingual fluency in Hindi with strong cultural awareness of Indian markets.
• Exceptional attention to detail and ability to follow step-by-step procedures and quality standards.
• Basic problem-solving skills (identify the issue, gather evidence, follow the escalation path).
• Strong time management and ability to consistently meet productivity and quality expectations.
• Comfortable working with multiple tools and web platforms; ability to learn new systems quickly.
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers.
• Comfortable working in a role that may involve exposure to content some may find sensitive or offensive.

Responsibilities

• Review and curate written content and audio content per SOPs and client guidelines.
• Validate content and metadata for completeness and basic accuracy; make guideline-based corrections.
• Document content issues and bugs using required templates and ticketing standards.
• Escalate unclear, high-impact, or out-of-policy issues with clear context.
• Manage assigned queues to meet throughput and SLA targets.
• Follow information security and confidentiality requirements.
• Maintain high attention to detail during repetitive tasks.
• Participate in team calibrations and training; apply feedback to improve accuracy.

Skills

Hindi fluency

Attention to detail

Problem solving

Time management

Learning new systems

MS Office & browsers

Content sensitivity

Tools

MS Office

Job description

Role Overview

The Content Curation Specialist is responsible for reviewing, validating, and curating written and audio content in line with established SOPs, checklists, and client guidelines. This role ensures accuracy, consistency, and timely processing across assigned queues while adhering to information security standards.

Project Details

Job Title: Hindi Content Specialist

Working Hours: PST

Duration: 12 Months.

Salary/Compensation: $23/HR

Location: USA (Remote)

Key Responsibilities

• Perform daily content curation for written publications and audio content using established SOPs, checklists, and client guidelines.
• Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines.
• Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
• Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence.
• Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements.
• Follow information security, confidentiality, and secure work environment requirements (where applicable).
• Maintain high attention to detail while completing repetitive or high-volume tasks.
• Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency.

$23 - $23 an hour

Required skills & Qualifications

• Native level or fully bilingual fluency (spoken and written) in the Hindi language with strong cultural awareness of the Indian market(s).
• Exceptionalattentiontodetailandabilitytofollowstep-by-stepproceduresandqualitystandards.
• Basicproblem-solvingskills(identifytheissue,gatherevidence,followtheescalationpath).
• Strongtimemanagementandabilitytoconsistentlymeetproductivityandqualityexpectations.
• Comfortableworkingwithmultipletoolsandwebplatforms;abilitytolearnnewsystemsquickly.
• ProficiencywithMSOffice(Outlook,Word,Excel,PowerPoint)andwebbrowsers.
• Comfortableworkinginarolethatmayinvolveexposuretocontentsomemayfindsensitiveoroffensive.