HIMS Technician Acute

Banner Health Corporate; Mesa (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Banner Health in Mesa, Arizona is seeking an HIMS Technician Acute to manage electronic health records, perform document imaging, and support release of information. The role requires attention to detail and the ability to handle multiple tasks in a fast-paced hospital setting, with cross-training on portal enrollment.

This is an onsite position at Banner Desert Medical Center with a schedule that includes Saturday 8:00AM-4:30PM and Tuesday-Friday 9:00AM-5:30PM, offering opportunities to

Qualifications

• One or more years of post-high school education in medical records or related field.
• High school diploma/GED with relevant experience is acceptable.
• Strong communication, organization, and problem-solving abilities.

Responsibilities

• Process routine releases of health information in line with policy.
• Review health information using EHR tools and note deficiencies.
• Provide customer service to patients, vendors, staff via phone, email, and in person.
• Perform document imaging: scanning, QC, and validation to ensure correct EHR linkage.
• Review scanned documents to maintain EMR integrity and quality standards.
• Support basic transcription issues and portal enrollment; assist with dragon/voice apps.
• Work under supervision, applying regulations and hospital policies to daily tasks.

Skills

Communication skills

Attention to detail

Multitasking

Organization

Teamwork

Problem solving

Interpersonal skills

Education

Post-high school education in medical records and information systems

Tools

EHR systems

Medical records software

Job description

Location and Shift

Primary City/State: Mesa, Arizona Department Name: HIMS Operating Svc Ctr-AZ East Work Shift: Day Job Category: Revenue Cycle

Company Overview

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

As a HIMS Technician Acute, you will support the management of patient health information in a fast-paced hospital environment, with a strong focus on document imaging. You will pick up documents throughout the facility, scan and accurately index them into the Electronic Health Record (EHR), and complete quality checks to ensure records are posted correctly and completely. This role requires strong attention to detail and the ability to stay focused when working with patient records. You will also be cross-trained on basic Release of Information functions, including assisting patients and clients with the portal through walk-in and telephone support. This is an onsite position at Banner Desert Medical Center. The schedule is Saturday 8:00AM-4:30PM, Tues-Friday. 9:00AM-5:30PM. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is responsible for the maintenance and preservation of confidential electronic health records. The position performs a variety of HIMS functions, including one or more of the following: record completion, transcription coordination, document imaging, release of information, and/or providing services and information to physicians and staff. May analyze the electronic medical records for quantitative and qualitative completion based on the facility’s medical staff rules and regulations, company policy, and State, Federal and other regulatory agency requirements.

CORE FUNCTIONS

• 1. Conducts routine releases of health information in accordance with company policy and all state and federal laws.
• 2. Reviews and analyzes health information typically through the use of electronic health record tools for provider completion and record deficiencies in accordance with the Joint Commission, CMS, state licensing agencies, Medical Staff rules and regulations, and HIMS Department standards. Accurately maintains data related to deficiencies in the Electronic Medical Record.
• 3. Provide customer service and assistance related to HIMS departmental functions to patients, vendors, providers, ancillary staff, and other departments in person, over the telephone, through email, or by other means including coordinating birth registrations with State recording processes.
• 4. Performs the document imaging function as required, including scanning, Quality Control and Validation, to ensure scanned images are uploaded into the correct electronic health record visit and meet minimum productivity standards as defined.
• 5. Perform current and retrospective review of scanned documents as needed through the certification process in an effort to maintain the integrity and completeness of the Electronic Medical Record and meet minimum productivity standards as defined.
• 6. Perform a variety of other support functions including assistance with basic transcription issues and requests, providing training for Dragon/voice recognition applications, assisting patients with completion of portal enrollment, performing merges and combines in the EHR, answering telephones, and other duties as assigned by HIMS leadership.
• 7. Works under regular supervision using defined processes. Conducts problem solving using a learned expertise in regulations and medical record requirements. Has assigned responsibility within a department or clinic. Customers are physicians and office staff, nursing and ancillary staff.

MINIMUM QUALIFICATIONS

• Requires the knowledge of health information practices and principles as normally demonstrated through completion of one or more years of post-high school education in medical records and information systems OR high school diploma/GED or equivalent working knowledge or one or more years of experience working with medical records and/or health information management.
• Requires the ability to communicate effectively in oral and written formats; requires ability to inspect, read, and analyze written material.
• Must be able to perform and work on multiple tasks and organize and prioritize work.
• Requires good judgment, initiative and problem-solving abilities, along with effective teamwork skills.
• Requires strong technical skills in the use of software applications and databases.
• Must have strong organizational and interpersonal skills.
• Is knowledgeable and proficient in accessing and utilizing all applicable EHR systems as well as other applications utilized by the HIMS department.

PREFERRED QUALIFICATIONS

• Current enrollment in the Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) Program.
• A background in the use of medical terminology for the assigned area is preferred.
• Additional related education and/or experience preferred.
• Additional related education and/or experience preferred.

EEO Statement

EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment.

EEO/Disabled/Veterans Banner Health supports a drug-free work environment.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.