HIM Supervisor

Billings Clinic; Billings, Northern (MT, KY); Hybrid; USD 44,000 - 55,000; Full time

Job summary

Billings Clinic is seeking an HIM Supervisor to lead the Health Information Management team, oversee day-to-day operations, and ensure compliance with HIPAA and departmental policies. The role focuses on staff development, accurate record-keeping, and process improvements in a hospital/clinic setting.

Ideal candidates have HIM leadership experience, a relevant education background, and familiarity with healthcare compliance standards.

Qualifications

• Minimum High School or GED.
• Preferred 2 year / Associate degree in healthcare-related field.
• Five years HIM management experience in hospital/clinic.
• RHIA or RHIT certification preferred.

Responsibilities

• Supervise staff and daily HIM operations; manage personnel and training.
• Develop objectives, policies, and procedures to support mission and values.
• Oversee recruitment, hiring, orientation, and performance evaluations.
• Monitor and improve department standards, quality, and customer service.
• Coordinate budgets and monitor expenses within constraints.
• Ensure HIPAA compliance and confidentiality across the department.
• Lead process improvements to enhance efficiency and quality of care.
• Provide back-up coverage and liaison between staff and leadership.

Skills

Leadership

HIPAA compliance

Communication

Education

High School diploma or GED

Associate degree (healthcare)

Job description

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as aMagnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!

HIM Supervisor

HEALTH INFO MGMT (HIM) - HOSP (BILLINGS CLINIC HOSPITAL)

req12417

Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Wage DOE: $32.06 - $40.07

The Health Information Management (HIM) Supervisor is responsible for supervising staff and managing daily operations within the HIM Department. This role includes overseeing personnel management, staff orientation, and training. The HIM Supervisor collaborates on the development of objectives, policies, and procedures to support the mission, vision, and values of Billings Clinic. They ensure the department maintains established standards, fosters positive customer relationships, and adheres to governmental, organizational, and departmental policies and procedures.

Essential Job Functions

• Develop and oversee department cost centers in alignment with Billings Clinic’s mission, vision, values, and strategic goals.
• Collaborate with physician leadership, medical staff, administration, and healthcare providers to implement and revise short- and long-term plans that enhance departmental services.
• Supervise day-to-day HIM team operations, ensuring workloads and schedules meet departmental standards; elevate competing priorities to the manager for resolution.
• Oversee the full employee lifecycle, including recruitment, hiring, orientation, training, performance evaluations, and disciplinary actions.
• Provide coaching and support to staff to ensure high performance and professional development.
• Conduct regular staff meetings and training sessions to address regulatory updates, procedural changes, and organizational goals.
• Monitor staff productivity and adherence to department standards; implement process improvements to enhance efficiency and quality of services.
• Coordinate service repairs, manage supply orders, and generate required department reports in collaboration with HIM leadership.
• Ensure timely preparation and analysis of department statistics and reports for internal and external stakeholders.
• Serve as a point of contact for customer concerns, identifying appropriate resources and ensuring timely resolution.
• Act as a liaison between staff and leadership to facilitate open communication and shared commitment to organizational objectives.
• Provide consultation on HIM-related issues and promote best practices for customer service.
• Participate in budget planning and monitor department expenses to operate within established financial constraints.
• Maintain compliance with all organizational, departmental, and governmental policies, including HIPAA and confidentiality standards.
• Lead process improvement initiatives to assess and enhance the quality of care and services provided by the department.
• Foster an environment of teamwork, shared responsibility, and commitment to Billings Clinic’s goals.
• Promote a culture of safety, ethics, and continuous improvement throughout the department.
• Provide float and backup coverage for HIM positions as needed.
• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• Minimum High School or GED
• Preferred 2 Year / Associate Degree Associate degree in healthcare-related field

Experience

• Five years of experience in the health information management field in a hospital/clinic setting.
• Demonstrated management/leadership and program management skills related to the above tasks, knowledge, skills, and abilities

Certifications and Licenses

• Registered Health Information Administrator (RHIA) or Register Health Information Technician (RHIT) certification Preferred

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed tobeing an inclusive and welcoming employer, that strives to be kind, safe, andcourageous in all we do. As an equal opportunity employer, our policies andprocesses are designed to achieve fair and equitable treatment of all employeesand job applicants. All employees and job applicants will be provided the sametreatment in all aspects of the employment relationship, regardless of race,color, religion, sex, gender identity, sexual orientation, pregnancy, maritalstatus, national origin, age, genetic information, military status, and/ordisability. To ensure we provide an accessible candidate experience forprospective employees, please let us know if you need any accommodations duringthe recruitment process.

Human Resources is located on the corner of North 29th and8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.