HIM Representative (69688)

United Digestive; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

United Digestive is seeking a motivated HIM Representative to manage patient medical records at our Patient Service Center in Atlanta, GA. The role requires high school diploma or GED and 2–3 years of specialty clinical experience, with gastroenterology exposure preferred.

You will operate EHR systems and Microsoft Office tools while upholding HIPAA confidentiality. Responsibilities include filing, scanning, faxing, and coordinating record storage.

Qualifications

• High school diploma or GED required; 2–3 years of specialty clinical experience, gastroenterology experience preferred.
• HIM Representative must be computer literate and able to operate EHR Systems and multiple Microsoft Office applications.

Responsibilities

• Accurately file dictations, lab results, endoscopy/hospital reports, faxes and other patient correspondence from Document Import.
• File scanned patient records from Iron Mountain Image on Demand.
• Fax Office Visit Notes to referring providers as directed by the HIM Supervisor.
• Ensure documents received before 3:00 pm are filed the same day.
• Print, mail and/or fax approved record requests to patients or other medical facilities.
• Coordinate off-site record storage and retrieval with HIM Supervisor and Office Manager(s).
• Answer emails/voicemails and return patient calls in a timely manner.
• Ensure tasks are completed daily and support payment processing for patient accounts.

Skills

HIPAA compliance

Office software

EHR proficiency

Customer service

Education

High school diploma or GED

Tools

EHR Systems

Microsoft Office

Job description

Job Details

Job Location: Patient Service Center - Atlanta, GA 30328

Position Type: Full Time

Education Level: High School or GED

Travel Percentage: As needed for business requirements.

Job Category: Patient Service Center

GENERAL SUMMARY OF DUTIES

Responsible for all duties revolving around the management of patient Medical Records.

REPORTS TO

HIM Supervisor

RESPONSIBILIITES

• Accurately files dictations, lab results, endoscopy/hospital reports, all faxes and any other patient related correspondence from Document Import in a timely manner; ensuring document names and dates are updated.
• Files scanned patient records received from Iron Mountain Image on Demand
• Faxes Office Visit Notes to referring providers as directed by the HIM Supervisor
• Tasks filed items as appropriate
• Ensures all documents received before 3:00 pm are filed the same day and tasked appropriately
• Prints, mails and/or faxes approved record requests to patients or other medical facilities
• Ensures that attorney records requests received are appropriately directed to the HIM Supervisor
• Works with HIM Supervisor and Office Manager(s) to coordinate off-site record storage and retrieval
• Answers emails and voicemails and returns patient calls in a timely and efficient manner
• Ensures tasks are completed daily
• Completes requests for information from other United Digestive staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
• Abides by and promotes HIPAA compliance; maintains strict confidentiality with regards to patient information
• Meets or exceeds quality and productivity standards as set by the HIM Supervisor and Director of Clinic Operations
• Participates in staff meetings as directed by the HIM Supervisor
• Participates in marketing activities as directed by the HIM Supervisor
• Cross trains and performs other office functions as directed by the HIM Supervisor
• Any other duties and/or special projects as assigned

REQUIRED EDUCATION, SKILLS, & EXPERIENCE

High school diploma or GED, 2-3 years of specialty clinical experience, gastroenterology experience preferred. HIM Representative must be computer literate and able to operate EHR Systems and multiple Microsoft Office applications.

ADDITIONAL SKILLS AND EXPERIENCE

• Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
• Displays a professional outgoing warm and helpful attitude
• Possesses compassion for dealing with people who are ill and need help
• Plan, prioritize, and complete multiple tasks as delegated by the HIM Supervisor
• Work under pressure; assess, respond, and communicate issues in a timely manner
• Communicate clearly with patients and coworkers through the telephone, email, and in-person
• Interpret and apply clinical and non-clinical policies and procedures

PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS

Requires sitting and standing associated with a normal office environment; travel within the Metro area required.

DRUG FREE WORKPLACE

United Digestive is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening.

EQUAL OPPORTUNITY EMPLOYER

United Digestive is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.