HIM Operations Specialist II- Remote

Workday Talent Hub; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Workday Talent Hub in Charlotte, NC seeks a healthcare documentation analyst to analyze and classify clinical documentation, identify deficiencies, and support accurate coding for revenue cycle. You will manage chart workflows, ensure timely updates in the EHR, and collaborate with clinicians to resolve gaps.

Ideal candidates have 1–2 years in healthcare, familiarity with EPIC EHR, and OnBase-based document processing. This is a full-time role with a 40-hour week in a hospital setting.

Qualifications

• High School Diploma or GED required.
• Typically requires 1 to 2 years of experience in healthcare.

Responsibilities

• Analyze and identify documentation needs based on services provided and coding queries.
• Review, upload and process Health Maintenance results and directives per state guidelines.
• Support accurate coding and billing by obtaining and importing documentation from multiple sources.

Skills

Medical terminology

Documentation analysis

Analytical thinking

Education

High School Diploma or GED

Tools

Epic EHR

OnBase

Job description

Department
13442 Enterprise Revenue Cycle - HIM Ops Document Management AMB NC/GA
Status
Full time
Benefits Eligible
Yes
Hours Per Week
40
Schedule Details/Additional Information
Monday-Friday 11p-7:30a
Pay Range
$21.85 - $32.80
Major Responsibilities

• Applies knowledge of medical terminology and nomenclature to accurately Analyze and identify documentation needs based on services provided and coding queries and accurately classify clinical documentation for all tests, treatments, procedures, and other services. Assigns, edits, and tracks medical record deficiencies by responsible provider into the chart management system accurately and timely to support continuity of patient care, coding, and revenue cycle. Applies knowledge of medical terminology and nomenclature to accurately identify documentation needs based on services provided and coding queries. Assigns, edits, and tracks medical record deficiencies by responsible provider into the chart management system accurately and timely.
• Responsible for reviewing, uploading and processing to Epic, Health Maintenance results and Advance Care Planning Directives based on state guidelines according to procedures. Reviews clinical documentation for evidence of Diabetic Retinopathy, abstracting components to support Health Maintenance initiatives.
• Performs HIM and coding support functions as assigned, positively contributing to established metrics, key performance indicators, and turn-around-times. Obtains and imports documentation from internal and external sources to justify and support accurate coding and billing for services performed by employed clinicians.
• Ensures compliance with all organizational policies and procedures, Medical Staff Bylaws, and State and Federal regulations, such as The Joint Commission (TJC), Det Norski Veritas (DNV) and Centers for Medicare and Medicaid (CMS).
• Uses critical thinking to identify and elevate front end or system workflow issues. Collaborates with department leaders, clinical informatics, IT, coding and HIM Optimization to problem-solve and resolve the identified issues.
• Validates deficiencies and chart completion status in the electronic health record (EHR) to support reporting of incomplete and delinquent medical record documentation. Accurately notify clinicians regarding incomplete documentation and inform leadership regarding accountability sanctions.
• Performs specialized workflows to verify the validity of presurgical H&Ps and other documents received via OnBase work queue and upload to the EHR.
• Incorporates internal and external clinical documentation from various electronic and paper sources via applicable software work queues, rounding, eDelivery or importing into the EHR routing to the clinician as appropriate according to HIM procedures while meeting established benchmarks for quality, accuracy, and productivity.
• Coordinates all support activities, provides training and education to Epic Connect clinics for transition to EPIC.
  

Minimum Job Requirements
Education

• High School Diploma or GED Equivalent
  

Certification / Registration / License

• N/A
  

Experience

• Typically requires 1 to 2 years of experience in healthcare.